Shipping, Delivery and Returns
*Please note these are approximate delivery times taking into account various factors. Generally our delivery is quite speedy although we suggest ordering in advance to ensure on time delivery*
Ireland, Northern Ireland
Delivery to Ireland approx 2-4 working days.
Delivery to United Kingdom approx 3-5 working days.
Delivery to the rest of Europe approx 5-10 working days.
(Ireland and Northern Ireland)
€5.00 delivery Ireland/Northern Ireland 2-4 days
€9.00 For next day delivery
If ordered before 1 pm Mon-Fri only excluding bank holidays.
*If ordering a Pre Order item delivery can take 3-5 weeks or
a date will be stated on the item's information section.
You can also put a rush on this for €20 giving 7-15 days for delivery.
*Please note we do not accept online returns in store*
we also do not do returns for items purchased in store.
If you change your mind and wish to return your order, you can do so provided it meets the following:
If you are a customer in the European Economic Area, you have a legal right to change your mind within 14 days and receive a refund for most products that you purchase from us online.
Online returns cannot be returned in store and vice-versa.
We do not cover your shipping costs back to us.
Items must be unworn and unwashed.
Shoes must be tried on indoors and show no signs of wear.
Items must have all Glowing Girlie's tags fully attached to garment and return form included within the returned package.
Pierced jewellery, hair etensions, underwear garments or swimwear cannot be returned for health and hygiene reasons.
Should you require an exchange, please note this on your returns form.
We offer one free exchange for every order.
Please obtain a copy of proof of postage just in case your order is lost on the way back to Glowing Girlie's head office. Failure to do so may result in us not being able to process your return.
A refund will be made by the original method of payment.
If the product received by you is damaged or faulty you should let us know within 5 days and we will ensure you receive all your rights under the law.
The full purchase price (original shipping fee excluded) will be refunded once the above criteria has been met and it passes inspection from our online returns team.
For orders that qualified for free delivery/lower delivery price then normal a shipping charge of €5 (ROI) will be deducted from your refund.
Sale items or items purchased during a discount period are refundable if they are returned within 14 days of receiving the item.
Should your item reach us outside of our return policy timeline or damaged we may request a re-shipping charge to release the goods or offer a credit note for the amount of the goods.
Returns can take up to 14 days to process and refunds can take 3-5 working days depending on your bank.