Shipping, Delivery and Returns
Due to the recent update from or government on Covid-19 our store is closed.
Our online is still up and running
All orders places will be shipped out as soon as soon as possible, We aim to ship out orders in 5-7 working days except for pre order items.
Ireland, Northern Ireland
Delivery is estimated at 5-7 working days.
Purchasing our reduced to clear stock!
Please note we will not be accepting returns on our reduced to clear stock. This is stock from our shop floor, it may have slight faults and cannot be returned. By purchasing this stock you are agreeing to these terms.
*If ordering a Pre Order item delivery can take 6-9 weeks or
a date will be stated on the item's information section.
*Please note we do not accept online returns in store*
We also do not do returns for items purchased in store.
If you change your mind and wish to return your order apart from items specified above, you can do so provided it meets the following:
If you are a customer in the European Economic Area, you have a legal right to change your mind within 14 days of receiving your delivery and receive a refund for most products that you purchase from us online.
We do not cover your shipping costs back to us or refund the shipping cost paid by you.
Items must be unworn and unwashed.
Items must have all Glowing Girlie's tags fully attached to garments and return forms included and filled in within the returned package.
Pierced jewellery, hair extensions, underwear garments or swimwear cannot be returned for health and hygiene reasons.
Please obtain a copy with proof of postage just in case your order is lost on the way back to Glowing Girlie's head office. Failure to do so may result in us not being able to process your return. Items are not refunded if they do not reach us.
A refund will be made by the original method of payment.
If the product received by you is damaged or faulty you should let us know within 5 days and we will ensure you receive all your rights under the law.
The full purchase price (original shipping fee excluded) will be refunded once the above criteria has been met and it passes inspection from our online returns team.
For orders that qualified for free delivery/lower delivery price then normal a shipping charge of €5 (ROI) will be deducted from your refund.
Should your item reach us outside of our return policy timeline or damaged we may request a re-shipping charge to release the goods back to you, you will not be refunded for these.
Returns can take up to 14 days to process and refunds can take 7-14 working days depending on your bank.
If you have purchased an item using a competition coupon please note we do not take returns or exchanges on these items. If the item is returned a new code will not be issued and the item will not be sent back out.